Shipping Policy
Processing times, delivery estimates, tracking and discreet packaging.
Last updated: October 26, 2026
We ship out fast
Most orders placed before 2 PM ET on business days leave the same or next business day.
Tracked delivery
Every order ships with tracking, emailed as soon as it leaves.
Discreet packaging
Plain, sealed parcels with no product names on the outside.
Processing Times
Orders are processed Monday to Friday, excluding holidays. Orders placed after 2 PM ET, or on weekends, are processed the next business day.
Delivery Estimates
| Method | Estimated delivery |
|---|---|
| Standard | 3–5 business days after dispatch |
| Express | 1–2 business days after dispatch |
Delivery times are carrier estimates and are not guaranteed. Weather and carrier delays can occasionally add time.
Tracking
You will receive a tracking link by email once your order ships. If it has not updated within 48 hours, contact us.
Restrictions
We only ship where the products can legally be sold and delivered. Some states and localities restrict vape or cannabis-derived products; orders to those locations may be cancelled and refunded. It is your responsibility to know the rules where you live.
Address Accuracy
Please double-check your address when ordering. We are not responsible for parcels delivered to an incorrect address entered by the customer. Questions? Email support@mwahpen.com.