Privacy Policy
How we collect, use and protect your information when you shop with us.
Last updated: October 26, 2026
This Privacy Policy explains how Mwah Pen (“we,” “us”) handles personal information collected through https://mwahpen.com/ (the “Site”). By using the Site you agree to this policy.
Information We Collect
- Order details: name, shipping and billing address, email, phone number and the products you buy.
- Age confirmation: your confirmation that you are 21 or older, and date of birth where requested.
- Payment information: processed by our payment providers. We do not store full card numbers.
- Technical data: IP address, browser type, device and pages visited, collected through cookies and similar tools.
- Messages: anything you send us by email or chat.
How We Use It
- To process, ship and track your orders
- To confirm that customers are of legal age
- To answer questions and provide support
- To prevent fraud and keep the Site secure
- To improve the Site and our product range
- To send order updates and, if you opt in, occasional offers
Sharing
We share information only with service providers who help us run the store (hosting, payment processing, shipping carriers, email) and only as needed for them to do their job, or where required by law. We do not sell your personal information.
Cookies
We use essential cookies to keep the Site working and analytics cookies to understand how it is used. You can control cookies in your browser settings.
Data Retention and Security
We keep order records for as long as needed for legal, tax and accounting purposes. We use SSL encryption and reasonable technical measures to protect your data, but no method of transmission over the internet is 100% secure.
Your Rights
Depending on where you live, you may have the right to access, correct or delete your personal information, or to opt out of marketing. Email support@mwahpen.com and we will respond within 30 days.
Children
The Site is for adults 21 and older. We do not knowingly collect information from anyone under 21.
Changes and Contact
We may update this policy from time to time. The date at the top shows the latest version. Questions? Contact support@mwahpen.com or visit our contact page.