Mwah Pen Not Hitting? 7 Fixes That Actually Work

A Mwah pen that will not hit is frustrating, but most of the time the fix takes less than a minute. Work through these in order.

1. Remove All Packaging

A forgotten silicone cap or sticker over the airflow is the number one reason a new device will not fire.

2. Charge the Battery

Low battery means weak or no vapor. Give it a charge using our charging guide.

3. Take Gentler Pulls

Pulling too hard can stop the sensor from registering or flood the coil. Try slow, steady two-second draws.

4. Warm It Up

Cold oil gets thick and can clog the airway. Hold the device in your hand for a minute or two, then try a few short, gentle puffs.

5. Clear a Clog

Blow gently through the mouthpiece to clear condensation, then take a couple of short, light pulls.

6. Check for a Fake

Counterfeit devices often clog and fail. Run through our real or fake checklist.

7. Contact Support

If nothing works and you bought from us, contact our team with your order number and photos. Defective-on-arrival devices are covered by our refund policy.

Preventing Problems

• Store upright at room temperature.
• Do not leave it in a hot car.
• Avoid chain-hitting.
• Buy authentic stock from mwahpen.com.